castrine_chai 发表于 2015-7-24 09:18 AM
可以pm客服吗?还有是什么公司呢?位于什么地点??
可以,明天会把详情发给你。还有公司的网址 作者: yii_zhenn 时间: 2015-8-3 09:47 AM
titov 发表于 2015-7-23 06:03 PM
可以pm详情吗?IT Helpdesk。
IT Helpdesk (IBM)
Responsibilities:
• Provide 1st level technical support to IT customers of hardware & software issues.
• Address customers technical issues via phone or remotely.
• Create service tickets in the Call Management System & use the appropriate escalation channels to escalate pending issues.
Requirements:
• Education background: Professional Certificate, Diploma or Bachelor’s Degree for Computer & IT. (or any related field)
• Or 1 year of working experience in IT or customer service.
• Language requirement: Mandarin, Cantonese & English (Excellent communication skills).
• Fresh graduate are encouraged to apply.
• Candidate should be able to work on rotations shifts.
• Interested candidates must be Malaysian citizen.
• Candidates must be willing to work in Cyberjaya.
Salary & Benefits:
• Basic salary: RM2000 – RM3000 (based on IT assessment results)
• Transportation allowance: RM300
• Language Allowance : RM500
• Shift Allowance : RM200 Morning / RM300 Night
• Incentives packages :RM100 (based on performance)
• Medical Benefits provided
• Full training for new hires is provided 作者: yii_zhenn 时间: 2015-8-3 09:53 AM
castrine_chai 发表于 2015-7-24 09:18 AM
可以pm客服吗?还有是什么公司呢?位于什么地点??
DUTIES AND RESPONSIBILITIES: (MYOB)
-Determines requirements by working with customers.
-Answers inquiries by clarifying desired information; researching, locating, and providing information.
-Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
-Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
-Maintains call center database by entering information.
KEY QUALIFICATIONS/SKILLS
➢ Have the ability to communicate and listen to the problem occurred by the customers.
➢ SPM or higher with minimum 1 year of working experience
➢ Fresh Graduates are welcome to apply (Diploma, Degree)
➢ Willingness to accept feedback and quickly adapt
➢ Have the ability to deliver quality work in a fast paced environment
➢ Flexibility with constant changes, adaptable to learn new processes, concepts, and skills.
SALARY
-Basic Salary RM 2,300 – RM 2,600
-Commission 4%-8%
-Medical Benefit and performance bonuses (Based on performance)
Working Conditions
➢ Nice working environment
➢ Normal working hours (8:30am-5:30pm)
Location:
Kuchai lama, Old Klang Road
There is another one as Telemarketer in Kelana Jaya.
DUTIES AND RESPONSIBILITIES:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
KEY QUALIFICATIONS/SKILLS
➢ Have the ability to communicate and listen to the problem occurred by the customers.
➢ SPM with minimum 1 year of working experience
➢ Fresh Graduates are welcome to apply (Diploma, Degree)
➢ Willingness to accept feedback and quickly adapt
➢ Have the ability to deliver quality work in a fast paced environment
➢ Flexibility with constant changes, adaptable to learn new processes, concepts, and skills.
➢ Multitasking
SALARY
- Basic Salary RM 2,200 – RM 2,500
- Language Allowance RM 300
- Mileage claimed RM 200
- Medical Benefit and performance bonuses (Based on performance)
Working Conditions
➢ Variable work schedule including work hours at night and weekends